Policy Page
Thank you for choosing Drosepro. We are committed to providing our customers with the highest quality products and services, and we take great care to ensure that your shopping experience with us is enjoyable and hassle-free. To that end, we have established the following policies:
1. Payment: We accept payment by credit card (Visa, Mastercard, American Express), PayPal, and bank transfer. All transactions are processed securely through our payment processor, and we do not store any credit card information on our servers.
2. Shipping: We offer fast and reliable shipping worldwide. Orders are typically processed within 1-7 business days, and shipping times vary depending on your location. We offer free standard shipping on all orders at any price in Canada and USA. International shipping is only $7.50 and it take 1-10 days as well for delivery.
3. Returns: We want you to be completely satisfied with your purchase from Drosepro. If for any reason you are not satisfied, you may return your order within 30 days of receipt for a full refund or exchange. All items must be in their original packaging and in new, unused condition. Shipping costs for returns are the responsibility of the customer, unless the item was received damaged or defective.
4. Privacy: We take your privacy seriously, and we will never share or sell your personal information to third parties. All information collected during the ordering process is used only to process and ship your order, and to communicate with you about your order status.
5. Security: We use industry-standard encryption and security measures to protect your personal information and prevent unauthorized access to our servers. We are committed to keeping your information safe and secure at all times.
If you have any questions or concerns about our policies, please don't hesitate to contact us. We are here to help and are committed to providing you with the best possible shopping experience. Thank you for choosing Drosepro!